Privacy policy
Last updated: March 5, 2026
Samra Naturals (“we”, “our”, or “us”) operates this website and online store. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
PERSONAL INFORMATION WE COLLECT
When you visit our website or make a purchase, we may collect the following types of personal information:
Contact Information
Name, email address, phone number, billing address, and shipping address.
Payment Information
Payment details such as credit card or debit card information and billing information. Payments are securely processed through Shopify and payment providers.
Order Information
Details about the products you view, add to your cart, purchase, return, or exchange.
Account Information
If you create an account, we may collect your username, password, and preferences.
Device Information
Information about your device including IP address, browser type, and network connection.
Usage Information
Information about how you interact with our website, including pages viewed and actions taken on the site.
Communications
Information you provide when you contact us for support or inquiries.
HOW WE COLLECT YOUR INFORMATION
We collect personal information in the following ways:
Directly from you when you place an order, subscribe to emails, create an account, or contact us.
Automatically when you visit our website through cookies and similar technologies.
From service providers that help us operate our website and business.
HOW WE USE YOUR INFORMATION
We use your personal information to:
Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve and personalize your shopping experience
Send marketing emails or promotional offers (if you subscribe)
Prevent fraud and maintain website security
Comply with legal obligations
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
SHARING YOUR PERSONAL INFORMATION
We may share your personal information with trusted service providers to operate our business, including:
Shopify for website hosting and e-commerce services
Payment processors to securely process payments
Shipping carriers to deliver orders
Analytics and marketing providers to improve our services
We may also disclose information if required by law or to protect our legal rights.
SHOPIFY
Our store is hosted by Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services.
Your data may be stored through Shopify’s data storage, databases, and general Shopify application.
To learn more about how Shopify uses your personal information, please visit:
https://privacy.shopify.com
COOKIES
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and provide relevant advertising.
You can disable cookies through your browser settings if you prefer.
CHILDREN'S PRIVACY
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us so we can delete the information.
DATA SECURITY
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
YOUR RIGHTS
Depending on your location, you may have rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Updates will be posted on this page with a revised date.
CONTACT US
If you have any questions about this Privacy Policy or your personal information, you may contact us at:
Samra Naturals
Email: info@samranaturals.com